How do I know I have an addiction problem?     Take the assessments
1800819047 +60123269613
Privacy Policy

Our Online Privacy Protection.




Sanctuary employs a strict privacy policy, both onsite and online.

Sanctuary respects the privacy of its users. Sanctuary will not sell, rent, or allow any identifiable information regarding its customers or website visitors to any third party. Any information that is given to us is held with the extent care and will not be exploited without your permission.

Confidentiality
Sanctuary’s allegiance to each client’s confidentiality is safeguarded by our legal responsibility. Every staff member is obligated to uphold these standards in all communications and records. Staff, patients, family members, and visitors are required to sign a confidentiality statement and agree to retain all knowledge or information of Sanctuary's staff, patients, and family members information restricted at all times. Sanctuary will go the extra mile to preserve the anonymity of everyone who enters our retreat.

What information do we collect?
We collect information from you when you fill out a form on our website. Upon filling the form, you may be required to type your name, email address, phone number and a description message. However, you may visit our website anonymously.

What do we use your information for?
The information that we collected from you may be used to meet your requirements and help us better understand your needs.

How do we protect your information?
We perform a range of security standards to protect the confidentiality of your personal information when you disclosed any information to us.

Do we disclose any information to outside parties?
We do not sell, trade, or handover your personally information to outside parties. However, this does not include our trusted third parties who give assistance to us in conducting our business and operating our website so long as the trusted parties agree to a confidentiality agreement. We may also disclose your information if we believe the information is suited to act in accordance with the law, protect Sanctuary Sabah’s rights, property or safety and enforce our website policies.

Malaysia Personal Data Protection Act (PDPA) Compliance Sanctuary values your privacy and we take the full precautions to be enforced with the Malaysia Personal Data Protection Act. Therefore Sanctuary will not disclose your personal information to any outside parties without your permission.

Your Consent
By using Sanctuary’s website, you have given consent and agree to our privacy policy.

Changes to our Privacy Policy
If Sanctuary decides to change the privacy policy, any changes will be posted on this page.

Contacting Us
If there are any questions regarding Sanctuary’s privacy policy you may contact us using the information located below.
mail@solacesabah.com



Get Started Today

Call us: 1800819047


Want to get yourself or someone into treatment?

We're here to support you.